Accessibility Statement for One Hour Meditations

At One Hour Meditations, we are committed to ensuring that our services are accessible to everyone, including individuals with disabilities. We strive to provide an inclusive and welcoming experience for all users.

Our Commitment

We are dedicated to making our website and services accessible by adhering to the following principles:

• Inclusivity: Ensuring that all users, regardless of their abilities, can access and benefit from our meditations.

• Usability: Designing our website and services to be user-friendly and easy to navigate.

• Compliance: Following established accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG) 2.1.

Accessibility Features

To enhance accessibility, we have implemented the following features:

• Alternative Text: Providing descriptive alt text for all images.

• Keyboard Navigation: Ensuring that our website can be navigated using a keyboard.

• Transcripts and Captions: Offering transcripts for audio content and captions for videos.

• High Contrast: Using high-contrast color schemes to improve readability.

• Accessible Forms: Designing forms that are easy to use and understand.

Ongoing Efforts

• We are continuously working to improve the accessibility of our services. This includes:

• Regular Audits: Conducting regular accessibility audits to identify and address potential issues.

• User Feedback: Encouraging feedback from our users to help us improve our accessibility efforts.

• Training: Providing ongoing training for our team on accessibility best practices.

Contact Us

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: accessibility@onehourmeditations.com

• Phone: +1 (800) 123-4567

We are committed to addressing accessibility issues promptly and effectively. Thank you for helping us create an inclusive experience for everyone.

How do I reset my password?

If you’ve forgotten your password, click on the “Forgot Password” link on the login page and follow the instructions to reset it.

How can I update my account information?

You can update your account information by logging into your account and navigating to the “Account Settings” section.

How do I delete my account?

To delete your account, please contact our support team at [support email] and they will assist you with the process.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and [any other payment methods].

How do I view my billing history?

You can view your billing history by logging into your account and going to the “Billing” section.

What should I do if I encounter a billing issue?

If you encounter any billing issues, please contact our support team at [support email or phone number].

Sure, here’s a draft for a Billing & Payment FAQ:

Billing & Payment FAQ

1. What payment methods do you accept?

We accept a variety of payment methods, including:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover

• PayPal

• Bank Transfers

• Digital Wallets: Apple Pay, Google Pay

2. How do I update my payment information?

To update your payment information:

1. Log in to your account.

2. Navigate to the Billing section.

3. Click on Update Payment Information.

4. Enter your new payment details and save the changes.

3. When will I be billed?

Billing occurs on a monthly basis. You will be billed on the same day each month based on your initial subscription date. For example, if you subscribed on the 15th, you will be billed on the 15th of each month.

4. Can I get a refund?

Refunds are available under certain conditions. Please refer to our Refund Policy for detailed information. If you believe you qualify for a refund, contact our support team at support@onehourmeditations.com.

5. How do I view my billing history?

To view your billing history:

1. Log in to your account.

2. Go to the Billing section.

3. Click on Billing History to see a detailed list of all your transactions.

6. What should I do if I encounter a billing error?

If you notice a billing error, please contact our support team immediately at support@onehourmeditations.com or call us at +1 (800) 123-4567. We will investigate the issue and resolve it as quickly as possible.

7. Can I change my subscription plan?

Yes, you can change your subscription plan at any time. To do so:

1. Log in to your account.

2. Go to the Subscription section.

3. Select the plan you wish to switch to and confirm the change.

8. Is my payment information secure?

Yes, we take your security very seriously. All payment information is encrypted and processed through secure payment gateways. We comply with industry standards to ensure your data is protected.

10. Who can I contact for billing support?

For any billing-related inquiries, you can reach out to our support team at:

• Email: support@onehourmeditations.com

• Phone: +1 (800) 123-4567

9. How do I cancel my subscription?

To cancel your subscription:

1. Log in to your account.

2. Navigate to the Subscription section.

3. Click on Cancel Subscription and follow the prompts to complete the cancellation process.

How can I contact customer support?

You can contact our customer support team via email at [support email], phone at [support phone number], or through our live chat feature on the website.

What are your customer support hours?

Our customer support team is available [support hours, e.g., 9 AM - 5 PM, Monday to Friday].

Where can I provide feedback about your services?

13. • We value your feedback! You can provide feedback through our “Contact Us” page or by emailing us at [feedback email].

How can you help?

The One Hour Meditations Center for Traumatic Healing and Community Building is seeking donations to support our prayer, advocacy, and teaching initiatives. 

We aim to establish a scholarship fund for veterans, students, and activists attending their retreats, and work on human rights and mental health issues in America. Donations can be made directly to the Center, and both cash and checks are accepted. 

Joining the Center is a way to support our mission. 

Donations FAQ

Who do I contact to learn more about my gift or if I have a pending question?

To discuss giving options, for questions or if you encounter any issues while donating online, please contact our support team at info@onehourmeditations.com for assistance.

What if I want to give to my local mental health organization?

Gifts made through this donation page will be directed to One Hour Meditations™ If you are also interested in donating directly to your local mental health organization, contact them directly by referring to our One Hour Meditations™ Directory.

What is the impact of my gift?

Gifts to One Hour Meditations™ make an impact at both the local and national level. We leverage gifts with foundation grants to expand programs that empower mental health social leaders with additional skills and opportunities to drive change in all American communities.

What do One Hour Meditations do?

One Hour Meditations™ brings together the knowledge and resources of our nationwide network of Mental Health social ministry organizations with strategic partners to impact communities at scale.

How can I make a donation to One Hour Meditations? 

You can make a donation through our website by visiting the donation page. We accept donations via PayPal only. Any other websites are scams. 

Are my donations tax-deductible? 

Yes, One Hour Meditations is a registered 501©(3) nonprofit organization, so your donations are tax-deductible to the extent permitted by law. You will receive a confirmation email and a tax receipt for your records.

Can I set up a recurring donation? 

Absolutely! You can choose to make a one-time donation or set up a recurring monthly donation to provide ongoing support for our programs.

How are my donations used? 

Your generous contributions help us cover operating expenses, develop new meditation programs, and provide free resources to those in need. We also use donations to maintain our facilities and support community outreach initiatives.

Can I donate items or volunteer my time? 

Yes, we welcome in-kind donations such as meditation supplies, office materials, and bottled water. Additionally, we are always looking for volunteers to help with events, administrative tasks, and community programs. Please contact us to learn more about current needs and opportunities.

How can I ensure my donation is properly documented?

For cash donations, please use an envelope clearly marked with your name and donation amount. For other types of donations, ensure your contact information is up to date so we can provide you with a tax receipt.

Can I donate in honor or memory of someone? 

Yes, you can make a donation in honor or memory of a loved one. Simply indicate this on the donation form, and we will send an acknowledgment to the person or family you designate.

Do you offer corporate sponsorship opportunities?

 Yes, we offer various sponsorship opportunities for businesses and organizations looking to support our mission. Please contact us at info@onehourmeditations.com for more information.

 How can I stay updated on how my donations are being used?

 We provide regular updates through our newsletter and annual reports. You can subscribe to our newsletter on our website to stay informed about our programs and the impact of your donations.

What should I do if I encounter a technical issue?

If you encounter a technical issue, please check our troubleshooting guide in the “Help Center” or contact our support team.